Mode Sportif offers free standard shipping within Australia for orders over $300. For shipping of all orders under $300 within Australia, Mode Sportif charges a flat rate of $10.

Delivery to most addresses is expected within 1-4 business days from the time your order has been shipped.

Express shipping is available within Australia. Express Shipping must be selected at checkout and a flat rate of $20 will be charged.

Delivery to most addresses using Express Shipping is expected within 1-2 days.

All customers within metro Sydney are eligible for a same day delivery service. Orders must be placed before 1pm Monday to Friday and the Same Day Shipping option must be selected at the checkout. Same day shipping is charged at a flat fee of $20.

Orders are available for collection from our Double Bay boutique, between 11am and 2pm Monday to Friday. Please note, pick-up from Double Bay must be selected during checkout. 

Once your order is ready for collection, you will receive a notification via email with instructions on how to collect your order.

International shipping costs are quoted at the checkout and will vary according to the delivery region. International shipping costs do not include duties or taxes that may be applied by customs at the destination country. Please note that we do not ship to PO Boxes internationally.

Duties & taxes differ for each country and are not payable by Mode Sportif.

Please check with local customs authorities prior to any purchase to understand any duties & taxes an order may incur. These charges are payable by the customer when the goods arrive in the country.

Mode Sportif want you to love and wear your purchases. Therefore, if you are not perfectly satisfied with your order, Mode Sportif will supply a credit note or refund for return requests made within 21 days of the original order date.

Mode Sportif cannot offer returns on earrings or on sale items with a discount of 50% or more. Sale items with a discount of less than 50% are eligible for return for a credit note only.

We offer three return resolutions:

1) Return any full price item for a refund to the original payment method, less return shipping costs. Please note, this option excludes sale items. 

2) Credit note to 100% of the item/s purchase value, with complimentary return shipping 

3) Credit note to 110% of the item/s purchase price for item/s returned to a boutique by the customer personally (no return label required). Please note, this option excludes sale items and does not apply to item returned via post or courier. 

1) Return any full price item for a refund to the original payment method, less return shipping costs. Please note, this option excludes sale items. 

2) Credit note to 100% of the item/s purchase value, with complimentary return shipping 

3) Credit note to 110% of the item/s purchase price for item/s returned to a boutique by the customer personally (no return label required). Please note, this option excludes sale items and does not apply to item returned via post or courier. 

To lodge a return request, click here or sign-in to your account. If your return request is approved, you will receive a Returns Authorisation (RA) number, and a return shipping label. All items must be returned with their original packaging and with the RA number clearly noted. Any returned items without an RA will not be processed. 

If your return request is approved, you will receive an RA, return shipping label and further directions via email.

Once your return has been received and checked, your refund will be processed, less shipping costs. If you have elected to return for a credit note, return shipping is complimentary.

Please allow up to 10 days for processing.